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Resume Writing Without Paid Work Experience
by Walter Fortson and Harve Nichols; co-published with Fortson Publishers of Pittsburgh, PA
264 pages; quality trade paperback (softcover); catalogue #01-0109; ISBN 1-55212-710-9; US$24.99, C$37.50, EUR24.40, £16.90
This book teaches those without paid work experience how to draw upon their academic, volunteer, activities, and residence experiences to write resumes that demonstrate that they have valuable work related skills, abilities, experience and knowledge.
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About the book About the author Table of Contents, Sample Excerpt & Index Catalogue info
About the BookWhat others are saying about this book: ADULT PROGRAMS ADULT BASIC AND LITERACY EDUCATION PROGRAMS:
"I like it because it is such an engaging, upbeat and enjoyable book that I had trouble putting it down. I especially like the way that it gives concrete examples to show my students how to meet the qualifications of a particular job. Otherwise they would probably never think that they had a shot at the position. Volunteers can use it even if they have no formal training in adult education because everything is clearly spelled out and the forms are spacious."
WELFARE TO WORK, WIA PROGRAMS:
PROGRAMS FOR PERSONS WITH DISABIITIES: YOUTH PROGRAMS HIGH SCHOOL STUDENTS
Many young people desperately want to work, but are unsure of the steps to take to prepare themselves for work. This workbook provides a comprehensive step-by-step plan for them to analyze their strengths and weaknesses and present themselves to an employer in the best possible light! In twenty-five (25) years of working with young people this is by far the most comprehensive guide I*ve seen on the market for novice job seekers. JOB CORPS
Best book I*ve read on resume writing for youth. It will certainly help our students to qualify for higher paying entry-level positions. LIBRARY CAREER CENTERS
This book is essential for anyone having to face the challenge of looking for work without any on-the-job experience. It*s funny, down to earth and extremely practical. The book*s exercises do a good job of uncovering the inexperienced job seeker*s skills by drawing them from his or her personal experience. FIRST TIME JOB SEEKER
"My sister, who had a family right out of high school, got a job through a temporary agency and the company wanted to hire her permanently, but felt they could not do it just based on her work. They wanted to know more about her. They asked her to write a resume. I had used this book to write my resume so I explained to her that she could give them a better picture of her Job Retention working traits if she examined her activities that she was involved in while in high school. She did and she got the job!"
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About the AuthorHarve Nichols, a graduate of the University of Pennsylvania and alum of Westtown School, has prepared hundreds of resumes that have gained interviews that have led to employment for many Welfare-to-Work participants, high school students, and other individuals. Prior to his appointment as the program coordinator for the Montgomery County Training and Employment Program's Single Point Of Contact (SPOC) program, which is the State of Pennsylvania's Bureau of Employment and Training's Welfare-to-Work Program, he worked as a Case Manager with the Jewish Employment and Vocational Services in Philadelphia, PA. Mr. Nichols is currently working as a consultant. He was the Assistant Director of Self-Sufficiency for the Housing Authority of the City of Pittsburgh, where he was charged with managing programs that assist public housing residents to become employed and to access the necessary social services in response to Welfare Reform. He served as the Business Development Supervisor for the City of Pittsburgh's Training and Employment Division and was instrumental in the placement of more than two thousand city residents. Walter Fortson has co-authored "Fair Employment Interviewing", Addison Wesley, and has helped many youths and adults individually and through community groups write resumes and prepare for the world of work. A Pennsylvania State University graduate and with a M.Ed from the University of Pittsburgh, he has worked as a Classification and Salary Analyst, Classification and Salary Manager, Training Manager, as well as Employment Manager for the University of Pittsburgh. He serves as the EO Officer and as the Data Specialist Supervisor for the City of Pittsburgh's Pittsburgh Partnership Program that operates the Workforce Investment Act and Welfare-to-Work programs.
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Table of Contents, Sample Excerpt & Index
TABLE OF CONTENTS
Chapter One What Is A Resume? Chapter Two All About Writing A Resume Chapter Three Resume Writing Practice Chapter Four Job Retention Characteristics Chapter Five. Job Performance Qualifications Chapter Six You've Got To Do Something! Chapter Seven Developing The Final Basic Personal Qualifications List Chapter 8 Specific Job Qualification Exercises Chapter 9 Resume Writing And Job Searching Tools Chapter Ten Cover Letters Chapter Eleven Thank You Letters Chapter Twelve An Application Is An Employer*s Screening Out Tool Chapter Thirteen Interviewing Chapter Fourteen Job Descriptions And Qualifications And Resumes IndexCHAPTER 1
WHAT IS A RESUME?
IT'S YOUR "INTERVIEW ME!" ADVERTISEMENT
A resume is a one-page advertisement that is written by you and tells about your best selling points. When you write it remember that you are creating a document that can help you earn tens of thousands of dollars so that you can buy all the things that you must have in this life.
Remember to use each section of the resume to highlight your unique and valuable qualifications. This is your moment to shine!
This is not the time to be shy. If you don't put down your good points, then how will an employer know that you are the person who should be interviewed? Always be truthful, but do not omit any good points that you have. Give the employer as much useful information as you can provide.
You have been exposed to a tremendous amount of advertising in your life and you can draw on that experience when you write your resume.
WHAT IS THE PURPOSE OF A RESUME?
The purpose of a resume is to get you an interview with the employer. And the reason an employer would want to interview you is to evaluate you so that a decision can be made. And that decision is either to hire you or not. If it is decided that you can help get the work done, then you will be hired. So, this is the first important hurdle you have to clear*getting the interview.
HOW DO YOU GET THAT INTERVIEW?
By getting and keeping a competitive edge on the other people trying to take that job from you. And you get that edge by letting the employer know that you can do a better job than all of those other people. Now don't be too modest! Use everything that you've done and can do to impress the person or computer doing the screening.
And we do mean everything! This includes activities and duties in the home, in your school, church, synagogue, temple, neighborhood, and your hobbies, and volunteer work. Let people know who you are and what you can do to help them get some work done.
CAN WE TALK?
Of course we can talk! But can we communicate? Do you know what I mean? Or do ya know what I'm sayin'? When an employer says that the person who will get the job has to have customer service skills, what does she mean? Do you have them? You may, but if you don*t know what is meant by customer service skills then how will you let the employer know that you have them? Got that?
WHAT'S THE PROBLEM HERE?
Basically, the problem for most newcomers to the labor market is that they don't know how to tell the employers what they need to hear. Compounding that problem is the fact that the employers often don't know how to ask the unemployed the right questions to get the information that they need to hire the best employees. Since the employers are the ones who have the money that the unemployed want, it behooves the unemployed to take steps to solve the problem.
That is what will happen when this book is used to develop your resume. This will happen because we have analyzed over thirty entry level positions and listed their qualifications. Then for each qualification we have demonstrated how that qualification can be met without having been employed. Next we have developed forms that allow you to look at your life so that you can use examples that show that you are qualified.
Also, there is a Reverse Business Dictionary that translates your qualifications into business lingo. This also allows you to know what words the world of business uses and how you can talk to its inhabitants in their language. The employers will be so happy to be able to read a resume from someone who speaks their language that they will probably be glad to talk to you in person to see if you can help them. And if they find out that you can help them, then they will hire you and pay you.
In addition, there are over thirty resumes that give you a good idea of what the final product can look like. This way you'll know that it's possible to develop a resume that is uniquely yours and not look exactly like everyone else's. And it will give you a good chance at landing that all-important interview.
WHEN DO YOU NEED A RESUME?
At all times. Your resume should be updated constantly so that you do not forget dates, achievements, new jobs and their titles and duties, etc. Remember to also keep updating your Basic Personal Qualifications sheet as you pick up skills, experience, knowledge, licenses, honors, degrees, certificates, etc. What! You don't know what a Basic Personal Qualifications sheet is? Don't worry, you'll know what it is and have one too when you*re finished. Basically it's a list that you develop so that you can refer to it any time you need to fill out resumes, applications or have an interview.
OF COURSE YOU KNOW THAT YOU ARE A LIVING RESUME, DON'T YOU?
That's right! People are evaluating you all of the time! You see, there are millions of job openings occurring yearly in the USA and many of them are filled by people who aren't even looking for that particular opening. But often, employers may have a general notion that they want a certain kind of employee with specific skills, and other characteristics, but they haven't had time to formally advertise the opening. They may either just happen to see someone who fits the bill or someone who knows that they are considering hiring may refer a person who could do the job.
So always look your best, and do your best because you may be on an interview and not even know it. Smile, you're on a candid interview!
The person who may be evaluating you may even be a relative or a friend's parent, or a teacher, or a neighbor. This evaluation may be taking place and even the evaluator is not aware of it. Here's how this process is revealed.
Anna Porter said that her employer almost never advertised for open positions during her several years there. Her supervisor would say, "Since Mary retired, we're looking for someone to do her job. Can you recommend someone for it? Have him/her see me and mention your name."
She would then become a recruiter and quickly run through her mind and decide who would be recommended and who wouldn't. Of course, no one will recommend anyone who will be an embarrassment, because the employer will never forget who recommended the person. If you had made a good impression on Anna, then you may have gotten a shot, but if you hadn't, then forget it.
An old saying is that even a child is known by what it does. That means people are judging even infants and toddlers, so by now you have quite a file in the minds of people who know you.
A REAL LIFE EXAMPLE OF ALWAYS PUTTING YOUR BEST FOOT FORWARD
When the young welfare mother filled out her request for clothing and other things needed for a job search, she had no idea that she would be seriously considered for a job as a result of her action. But when the person who was reviewing the request noticed that she had written complete sentences and that the sentences were grammatically correct, she was impressed enough to find out who she was and set up an interview with the mother. Her interview went so well that she ended up with a job as a receptionist/secretary at a much higher starting salary than she had expected to make when she had finished her training. Then when the director's secretary position came open a couple of years later she won that position also.
WHAT IF YOU ARE EMPLOYED AND NOT LOOKING FOR A JOB?
You*ll still need a resume in these days of mergers. Because your job can be eliminated very quickly if your company is bought by another company or your job duties are eliminated by your company deciding that they can hire another company to do what you do. This is called outsourcing. The functions can be janitorial duties, payroll processing, hiring new employees, etc.
Or you may find out about your dream job and the employer needs a resume pronto!
Also, some companies use this information to build a database to help them hire from within, if their people have what the new positions require.
INDEX
Ability to take directions, 28 Activities Analysis Worksheet, 44 Admitting Interviewers Job Description, 167 Admitting Interviewers resume, 166 Appearance of a human read resume, 13 Application Pointers, 103 Application, filling out an, 101 Application, Sample, 102 Applications, 101 Attendance, 27 Baggers Job Description, 247 Baggers resume, 246 Bank Tellers Job Description, 227 Bank Tellers resume, 226 Basic Personal Qualifications List , 50 Camp Counselors Job Description, 251 Camp Counselors resume, 250 Cashiers Job Description, 231 Cashiers resume, 230 Child-Care Workers Job Description, 143 Child-Care Workers resume, 142 Clerk, File Job Description, 203 Clerk, File resume, 202 Clerk, General Office Job Description, 159 Clerk, General Office resume, 158 Clerk, Mail Job Description, 191 Clerk, Mail resume, 190 Clerk, Stock Job Description, 199 Clerk, Stock resume, 198 Clerks, Counter and Rental Job Description, 235 Clerks, Counter and Rental resume, 234 Computer read resumes pointers, 19 Computers, reading a resume, 18 Constructive criticism, 28 Counter and Rental Clerks Job Description, 235 Counter and Rental Clerks resume, 234 Counter Attendants Job Description, 113 Counter Attendants resume, 112 Course Analysis Worksheet, 42 Cover Letters, 97 Customer Service Representatives Job Description, 179 Customer Service Representatives resume, 178 Dependability, 27 Desk Clerks, Hotel and Motel Job Description, 163 Desk Clerks, Hotel and Motel resume, 162 Employee traits wanted by employer, 50 Employers point of view of a resume, 13 Experience Analysis Worksheet, 47 Fast Food Workers Job Description, 117 Fast Food Workers resume, 116 File Clerks Job Description, 203 File Clerks resume, 202 Flight Attendants Job Description, 147 Flight Attendants resume, 146 General Educational Analysis Worksheet, 41 General Office Clerk Job Description, 159 General Office Clerk resume, 158 Getting along with coworkers, 28 Getting along with customers, 29 Getting along with supervisors, 29 Home Health Aides, Homemaker resume, 150 Home Health Aides, Job Description, 151 Home Maker, Home Health Aides Job Description, 151 Home Maker, Home Health Aides resume, 150 Honesty, 30 Hotel and Motel Desk Clerks Job Description, 163 Hotel and Motel Desk Clerks resume, 162 Interview things to do for an, 106 Interviewing, legal questions for, 106 Interviewing, 105 Janitors Job Description, 155 Janitors resume, 154 Job performance qualifications, 33 Job retention characteristics, 27 Key words, use in a resume, 18 Kitchen Workers Job Description, 121 Kitchen Workers resume, 120 Laborer Job Description, 257 Laborer resume, 256 Library Assistants Job Description, 207 Library Assistants resume, 206 Maid Job Description, 253 Maid resume, 252 Mail Clerks Job Description, 191 Mail Clerks resume, 190 Marketing Research Interviewers Job Description, 173 Marketing Research Interviewers resume, 172 Medical Assistants Job Description, 123 Medical Assistants resume, 122 Messengers Job Description, 195 Messengers resume 194 Neighborhood Analysis Worksheet, 38 Nurses' Aides Job Description, 127 Nurses' Aides resume, 126 Occupational Therapy Aides Job Description, 135 Occupational Therapy Aides resume, 134 Parking Lot Attendant Job Description, 261 Parking Lot Attendant resume, 260 Physical Therapy Aides Job Description, 139 Physical Therapy Aides resume, 138 Proper dress, 31 Psychiatric Aides Job Description, 131 Psychiatric Aides resume, 130 Purpose of a resume, 9 Receptionists Job Description, 185 Receptionists resume, 184 Reference List Form, 91 Residence Analysis Worksheet, 36 Residence used for resume purposes, 35 Resume Evaluation Form, 89 Resume Writing Form, 88 Resume writing practice, 23 Resume, appearance of a human read resume, 13 Resume, awards in a resume, 16 Resume, computer read, 18 Resume, computer readable sample, 20 Resume, education in a resume, 16 Resume, employer's point of view, 13 Resume, experience in a resume, 15 Resume, heading of a resume, 15 Resume, honors in a resume, 16 Resume, key words, 18 Resume, licenses in a resume, 16 Resume, living resume, 10 Resume, objective of a resume, 15 Resume, principles in writing, 21 Resume, purpose of a resume, 9 Resume, read by a computer, 18 Resume, skills in a resume, 16 Resume, structure of a resume, 13 Resume, what a resume is, 9 Resume, when it is needed, 10 Resume, writing exercise, 23 Retail Sales Workers Job Description, 239 Retail Sales Workers resume, 238 Reverse Dictionary, 94 Secretary Job Description, 211 Secretary resume, 210 Specific Job Qualifications Form for others, 84 Specific Job Qualifications Form for self, 58 Specific Position Tracking Form, 90 Stock Clerks Job Description, 199 Stock Clerks resume, 198 Structure of a resume, 13 Teacher Aides Job Description, 223 Teacher Aides resume, 222 Team player, 30 Telemarketing Sales Representatives Job Description, 243 Telemarketing Sales Representatives resume, 242 Telephone Operator Job Description, 219 Telephone Operator resume, 218 Thank you letters, 99 Typists Job Description, 215 Typists resume, 214 Waitresses Job Description, 109 Waitresses resume, 108 When a resume is needed, 10 Word Processors Job Description, 215 Word Processors resume, 214
