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Mind the Gap

by Chris Batten

102 pages; quality trade paperback (softcover); catalogue #07-0638; ISBN 1-4251-2237-X; US$18.38, C$21.14, EUR14.33, £9.50

Leadership, sales, presentation and strategic thinking skills make a successful person exceptional, but to start that journey, first you need to cross the gap between mediocre and exceptional habits.

About the Book

This is the first in a series of books on business and personal development. In this book the author explores the habits and actions that make an individual more valuable to the business and brings them greater success.

About the Author

Chris Batten spent many years in the armed forces, where he successfully completed five tours of duty and many qualifications which, by his own admission, gave him the confidence to try anything, but had no practical application! If pushed, he will invite you to 'pull up a sandbag', to listen to his war stories! Chris embarked, at the age of 32, into the business world, starting out as a salesman for a major UK bank. He operated out of several branches in Norfolk, England - after his first year in sales of financial services, he achieved 140% of target, placing him in the top 10% in the company. After a short period with other companies, expanding his skills, Chris decided that it was time to go it alone as a business-owner.

So started his love affair with business and personal development. Some 15 years later, he attributes his current success to all of the mistakes which he made with people-selection and leadership in the past; these increased his learning and his desire to drill further and further down into why people in business succeed - and why they fail!

Chris has held several senior positions and been involved in the development of over 400 businesses, including businesses in the US, in a wide variety of sectors and support services.

His current business (coachmysales) has been designed to incorporate all of the things about which he is most passionate, including leadership coaching, sales coaching, strategic planning and personal development, as well as general business-planning and development for, in particular, the SME sector.

Excerpts