We are seeing more of the “perfect storm” of fatigue, frustration and burn out in health care workers across the spectrum, along with higher rates of job vacancy, injury, disability and stress leave. Healthcare workers are searching for ways to continue the human-side of their work among the technological, disease oriented, hospital-based approaches and other healthcare challenges. The demands on health care staff are enormous. Pressures from limited resources, increasing expectations from patients and families, and technological advances are affecting the ability of health care workers to derive meaning and satisfaction from their work.
Magic Moments in Healthcare is an inspiring practical resource with personal accounts from the author that will guide, inform, renew and enlighten healthcare professionals on their quest for creating meaning and healing at work. Workers are encouraged to explore the hurdles of helping-challenges- such as time constraints, technology, “difficult patients”, health care worker fears, perceptions, and ego. Magic moment modes provides practical tools, exercises and approaches for healthcare providers to create more magic moments in their work and honour the unique role of making a difference in the lives of those who are hurting and needing care.
This book is both a personal and professional odyssey where the “magic” appears through a healthcare workers inward exploration for outward service to others and discovering or rediscovering that they alone are the most amazing tool and resource in healthcare.
About the Author
Donna Devlin’s passion is people and the human spirit. She is a contributing author of a book entitled “Awakening the Work Place Volume 2”. Donna has a Bachelors degree in General Studies with emphasis on sociology and communications from the University of Calgary and is a Registered Psychiatric Nurse with twenty-five years of community experience. Donna has worked as therapist, consultant and educator for the Edmonton and Calgary Mental Health consulting teams and was responsible for developing and implementing an outreach response program for the survivors of the July 1987 Edmonton Tornado. Since 1997, she has operated a consulting service, offering keynote addresses, workshops, seminars and facilitation to nonprofit organization, private corporations, volunteer organizations, educational institutions, healthcare facilities and police services. She works as a grief consultant and educator for McInnis and Holloway, one of Canada’s largest independent funeral homes. Donna has been interviewed on national television radio and newspapers. She is a speaker on the Calgary roster for LifeSpeak Inc, which is a national company dedicated to bringing valuable work-life balance workshops and streaming video clips to busy employees to help them thrive in all that they do.
In addition, Donna has been nominated for an international “Human Interaction Best Practice - Spirit of Caring” Award Donna is known as a gifted speaker who creates excellent learning environments with her open, engaging style, compassion and humor. She lives in the Alberta Rocky Mountains foothills with her husband, three children, two dogs, five horses, two cats and one fish.