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Pricing & Royalty FAQ

Will I make money when my book is sold online through Trafford?
Will I be paid a royalty even if I live outside the United States?
How is the price of my book determined?
What is "distribution cost" in self-publishing?
How does Trafford calculate royalty payments?
When do I choose my book's price?
Can I change the price of my book later?
How am I paid for my royalties?
Why does it take so long for Trafford to post sales from Ingram or other retail bookstores?
A bookstore ordered copies of my book at the end of last month, but those sales aren't appearing on my monthly statement. Why?
How long does it take for a sale to be listed in my online “Sales Activity Report”?
When am I paid royalties? When do quarters start and end?
How long does it take to receive payment?
Can my royalty check be split between a co-author and myself?
Can I arrange for someone else to receive my royalty payments?
What is the difference between a channel or retail sale and a Trafford sale?
Am I paid royalty on books I purchase?
I've noticed my book being sold as "used" on Web sites but I have not received payment; why haven't I been paid?
Why is my book listed at a different price on certain sites?
How do I know that I am being paid fairly for my book sales?
How can I track my book sales?
Why does Trafford need my Social Security number?
I do not have a Social Security number because I am not a U.S. Citizen. What now?
Will Trafford send me a 1099 to report additional income from royalty payments?
Tax Information FAQ

Will I make money when my book is sold online through Trafford?

Yes, you can make money by selling your book. You will earn a royalty amount when your book is sold through Trafford, as well as other retailers. In fact you have the option to choose how much royalty you earn per book sold.

Review the rest of this FAQ page for more details about how and when you are paid.

Please note that you will not be paid a royalty for copies of your book you order through us and receive your author discounted price. Read the full FAQ about this below.

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Will I be paid a royalty even if I live outside the United States?

Yes, you will be paid a royalty even if you live outside the United States or are not a U.S. citizen. (There is only a slight difference in the laws of taxation. Click here to read the FAQ about this below for details.)

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How is the price of my book determined?

Book price is determined by page count, which is influenced by your choice of book dimensions (6x9, etc) as well as font size, the word count of your manuscript, and other factors. For information and guidance on the price of your individual book, please refer to your Publishing Services Associate.

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What is "distribution cost" in self-publishing?

The distribution cost is calculated by the costs involved in offering your book for purchase through various channels. These costs include maintaining your book on a Web site, keeping information current, order fulfillment, customer support and any other processes to ensure that your book is available to others.

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How does Trafford calculate royalty payments?

Trafford gives our authors a royalty rate of 10% through our distribution channels for print and audio formats.. Royalties are based on the payments we actually receive from the sale of printed or audio copies of your book, less any shipping and handling charges or sales and use taxes. Also, we offer discounts to retail and wholesale customers, so the royalty amount you receive depends on what type of customer bought your book and any discount they received. For each royalty-qualifying sale in a print or audio format through our website bookstores, you will receive 25% of the retail price.

You should be aware that the largest retailers, including Barnes & Noble, Amazon and most Borders stores, place orders for Trafford titles through Ingram; those orders will appear as wholesale sales on your royalty statement.

Here's an example of a common sales transaction of a printed book:

  • The retail price (list price) for your paperback book is $15.95.
  • Your Trafford royalty rate for retail transactions is 10 percent.
  • A retailer, such as Amazon, places an order for your book through Ingram Book Company, a wholesaler.
  • Ingram then resells the book to the retailer.

Your royalty on this retail sale is calculated as follows:


Source Paperback list price Royalty % Royalty Earned
Amazon.com $15.95 10% $1.60

If your book is sold directly through the Trafford bookstore, you receive a higher royalty amount. Your royalty on this sale directly through the Trafford bookstore is calculated as follows:

Source Paperback list price Royalty % Royalty Earned
Trafford website $15.95 25% $3.99

For each royalty-qualifying sale of your work in digital format (eBook), you will receive 50% of the digital net, less any returns. The digital net equals the retail price less promotional discounts, distribution discounts, and sales taxes.

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When do I choose my book's price?

During the process of publication, you will be prompted to choose your price after the manuscript and cover are approved (because we need to know the final page count and book size).

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Can I change the price of my book later?

After the Retail Price is set, we reserve the exclusive right to modify the retail price of the work, should production costs change or market conditions warrant. You must approve such retail price change prior to it taking effect. If you do not approve the retail price change or we cannot contact you to obtain approval for the retail price change, all or certain formats of the work will be removed from distribution.

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How am I paid for my royalties?

After the Retail Price is set, we reserve the exclusive right to modify the retail price of the work, should production costs change or market conditions warrant. You must approve such retail price change prior to it taking effect. If you do not approve the retail price change or we cannot contact you to obtain approval for the retail price change, all or certain formats of the work will be removed from distribution.

If your quarterly determination of royalties in any calendar year exceeds seventy-five ($75) dollars, the payment shall be issued according to the schedule above. If the quarterly royalties due are equal to or less than seventy-five ($75) dollars, the quarterly royalty amount will be carried forward and added to the subsequent quarterly royalty amount due (cumulative author royalties). Until the cumulative author royalties exceed seventy-five ($75) dollars, each quarterly author royalties will be carried forward and added to the cumulative author royalties. Cumulative author royalties at the end of a calendar year will be issued by February 28.

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Why does it take so long for Trafford to post sales from Ingram or other retail bookstores?

All companies have a month-end close process to collect and validate financial information, and Trafford is no exception. At the close of each month, Trafford must collect sales and printing information from each of our business partners. We reconcile book orders and book sales with printing information to ensure that every single copy that is printed is accounted for. Then, we consolidate sales from many different sources into a single monthly statement for each author.

The process of collecting, consolidating, closing and posting sales information from our partners can take more than four weeks. It is important to remember that the sales statements are not final, however, because information posts to them as it is received. This process may take time, but we think it is essential to provide you with information that is 100 percent accurate and to account for each and every sale.

Although we strive to post sales statements as quickly as possible, four times per year it takes us six weeks to post statements due to our royalty payout schedule. During these quarterly payment periods, our staff is busy preparing quarterly statements and arranging individual royalty payments.

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A bookstore ordered copies of my book at the end of last month, but those sales aren't appearing on my monthly statement. Why?

There are two reasons this might occur. First, like many publishers, Trafford records a sale and pays royalties only after books are physically shipped. We may have an order in process at the end of a month, but if the books haven't shipped that month, then the sale will not be recorded until the following month.

What's more likely, however, is that the bookstore ordered either through the largest wholesaler, Ingram Book Company, or directly through its printing arm, Lightning Source, Inc. (LSI). Ingram and LSI are on a 4/4/5 accounting cycle. This means that they operate on a four-week, four-week, five-week financial calendar rather than a monthly calendar. The financial month-end close always occurs on a Friday and therefore is not always at the calendar end of the month. LSI reports monthly sales to Trafford according to the Ingram financial calendar, and Trafford in turn reports those sales to authors in the sales statement. Any sales in a calendar month that occur after the financial month end will not appear on your statement until the following calendar month.

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How long does it take for a sale to be listed in my online “Sales Activity Report”?

The information in the “Sales Report” is updated throughout the quarter to give you an idea of how and where your book is selling. We deliver sales information to you as soon as we can, however this data cannot be updated in real time and may not reflect finalized information. The time it takes a sale to be listed in your sales report is determined by the type of sale:

Sale type Time until listed
Trafford Bookstore 72 hours
Consumer sales (i.e., call-in purchases through Trafford) 72 hours
Retail sales (e.g., Amazon.com) Four weeks or more

Please note: External retailers — Apple, Amazon, Barnes and Noble, etc. — operate under their own schedules, and Trafford cannot control the frequency with which they report sales information.

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We pay royalties on a quarterly basis:

First Quarter: January 1 to March 31 (checks are mailed in late May)
Second Quarter: April 1 to June 30 (checks mailed in late August)
Third Quarter: July 1 to September 30 (checks mailed in late November)
Fourth Quarter: October 1 to December 31 (checks mailed in late February)

You are paid for the books sold and shipped in the given time frame. If a book was purchased online on March 30, but the book was not actually printed and shipped until April 2, then you would be paid in the second quarter, not the first, since the book didn't ship until the second quarter.

You will only be paid once for the original book sale. For instance, if a book is resold in any kind of second-hand store, you will not earn a royalty on the purchase. Also, you earn a royalty when a retailer purchases your book for their store (when the book is printed), but not when the consumer actually purchases the book off the shelf.

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How long does it take to receive payment?

It takes about two months after the quarter closes until the royalty payments are sent to you. First Quarter checks are mailed in late May, Second Quarter checks are mailed in late August, Third Quarter checks are mailed in late November, and Fourth Quarter checks are mailed in late February.

We do not receive the information reporting sales through distribution until 30 days after the close of the quarter. Then, we need additional time to verify, compile and send out the information to you.

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Can my royalty check be split between a co-author and myself?

No, we currently do not offer the option to split the royalty payment between individuals. This is due to tax restrictions. You can, of course, do whatever you wish with the royalty payments once you receive them, but it will be up to you to split any payments with co-authors.

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Can I arrange for someone else to receive my royalty payments?

Yes. If you would like to arrange this, please contact our Customer Support department.

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What is the difference between a channel or retail sale and a Trafford sale?

If you purchased an ISBN and channel distribution, there are two different kinds of sales (if you have the distribution only through Trafford's Bookstore, which is free, then retail sales do not apply to you.) When a book is sold through our Web site, it is considered a Trafford sale. A retail, or channel sale, is when the book is sold through any retailer other than Trafford (like amazon.com or Barnes and Noble). The selling price must be the same for both Trafford and retail sales, but you will earn a different royalty amount depending on the type of sale.

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Am I paid royalty on books I purchase?

It depends on how you place the order. If you place an order for copies of your book through Live or e-mail with Trafford and receive your author discount, then no, you will not receive a royalty payment for that order. This is because you receive the "royalty" as a discount up front. However, if you order directly through our Web site or a retailer and pay full price, then yes, you will receive a royalty payment for that purchase.

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I've noticed my book being sold as "used" on Web sites but I have not received payment; why haven't I been paid?

Often, retailers list books on their Web sites and advertise that they have "new and used" copies of books. Retailers use this as a marketing tool to entice the consumer by frequently offering a small discount on the used version. This does not necessarily mean that they have an actual copy of your book on hand, which is most likely the case if you have not been paid a royalty for the book sale. If any books are sold to a retailer, you will earn the retail royalty amount which was agreed upon.

If a retailer or third party actually is selling a used copy of the book, you would have already been paid in the past for the original sale.

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Why is my book listed at a different price on certain sites?

When you publish with Trafford, your book is circulated to various retail channels through Ingram, our distributor. Retailers can list the selling price of your book at whatever price they wish, although most follow the suggested retail price which you select. However, some retailers may choose to list the book higher or lower than the suggested retail price, which is completely within their rights. Regardless of what a retailer sells your book for, you will always receive the retail royalty amount agreed to during the production of your book.

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How do I know that I am being paid fairly for my book sales?

You will be provided with a royalty statement showing book sales and royalty payment details each quarter. The statements are compiled and cross-examined by multiple parties to ensure an accurate record of royalty payments.

Both our printer and distributor employ independent auditing firms to verify the book sales data. Additionally, a globally recognized accounting firm conducts yearly audits of our finances to ensure accuracy.

But, if you feel there has been an error in your royalty payment report, you can contact your PSA to look in the matter more thoroughly.

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How can I track my book sales?

Book sales are reported in the quarterly statements on your “My Account” page.

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Why does Trafford need my Social Security number?

We require your Social Security number to comply with the government’s tax regulations. Since you have the opportunity to earn additional income from book sales, the government requires that you pay taxes on the total earnings. The W-9 form allows you to provide a Taxpayer Identification Number, or TIN. If you are publishing your book under your own name or a pen name, your TIN is your Social Security number. If you are publishing under a business name, or you want your royalty check to be addressed to a business, you can enter your employer identification number instead of your personal Social Security number.

If you do not supply your taxpayer ID number, we are required to withhold taxes at the rate of 28 percent of total earnings.

If you supply us with your taxpayer ID at a later date, we cannot return the withheld tax money because we do not retain it — it is passed on to the government by law. You can speak to a tax professional about how to report this at the end of the tax year in order to receive a tax return for any additional amount that you are due.

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I do not have a Social Security number because I am not a U.S. Citizen. What now?

Even if you live outside of the United States, you will still earn a royalty just as our American authors do, but we are required to withhold 30 percent of your royalty earnings. This percentage will be withheld unless you apply for a foreign tax number by submitting a W-8BEN. With a foreign tax ID, we're no longer required to withhold taxes. Any money that was previously collected can be reclaimed with your taxes at the end of the year, but we cannot repay it.

For more information, or to download a W-8BEN, visit www.irs.gov.

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Will Trafford send me a 1099 to report additional income from royalty payments?

If you earned $10.00 or more in royalties within a fiscal year, we will automatically send you a 1099 statement. The 1099 reports your additional income in royalties during the first, second and third quarter of the current year and the fourth quarter of the previous year. It is the form you need to use to report taxes showing additional earning or contractual work. (If you are not a U.S. citizen, you will receive a 1042, very similar to the 1099.)

If you have questions regarding reporting taxes, please contact your tax professional.


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Tax Information and FAQs

Trafford will mail a Form1099-MISC to each U.S. author who earned more than $10.00 in royalties (or incurred withholding greater than $0.00) during the calendar year. The income and withholding represent royalties from Quarter 4 of the previous year through Quarter 3 of the Form 1099-MISC year. The form will be mailed by Jan. 31, and should be delivered to the author in February. This form is required by the Internal Revenue Service (IRS) to report royalty income and withholding. If the author was not paid any monies during the calendar year, then he or she will not receive a Form 1099-MISC. The IRS requires Trafford to have the form mailed/postmarked by Jan. 31, not delivered by Jan 31.

International authors will receive a Form 1042-S instead of a Form 1099-MISC for the royalties earned and the amount withheld during the calendar year. The Form 1042-S will be mailed by March 15.

The IRS requires Trafford to have a Form W-9 or Form W-8BEN on file for each author who may earn royalties. The tax form must include the individual or company’s U.S. Taxpayer Identification Number (SSN, EIN, or ITIN). If the author refuses to provide the form or the digital equivalency, Trafford will begin withholding taxes at the rate of 28% for U.S. citizens (or resident aliens) or 30% for nonresident aliens living outside the U.S. in accordance with U.S. tax law.

What tax information can Trafford provide for me?
When does Trafford mail the 1099-MISC or 1042-S?
Why didn’t I get a 1099-MISC this year?
If I was paid under $10.00 in royalties, do I have to report it on my income tax?
Why is the income stated on my 1099-MISC or 1042-S form not equal to the sum of my royalty payments for the calendar year?
When will Trafford post Quarter 4 2013 royalties so I can complete my income tax return?
I submitted a Form W-9 or a Form W-8BEN in the past. Why am I being asked for it again?
I opted-out of submitting my tax information. Why does Trafford continue to request my tax information?
If my company should receive the royalties instead of me, as the author, what do I need to do?
My company’s W-9 was accidentally added to my individual account (or vice versa). How can I correct this?
I am an international author, what do I need to do regarding the tax forms and ID numbers?
How do I know if my country has a tax treaty with the United States that allows me to claim a lower rate of withholding?
What if I don’t have an ITIN?
What if I don’t have an EIN?
How do I file Form W-7 with the IRS (to obtain an ITIN)?
What is a 1099-MISC form?
Who will receive a 1099-MISC form?
What if there is an error on the 1099-MISC form? Is it too late to make changes?
The amount on my 1099-MISC form doesn’t match my checks; what is wrong?
One of my checks was not received during the tax year. May I request a corrected 1099-MISC?
Why isn’t there a “Recipient’s Identification Number” on my 1099-MISC form?
The “Recipient’s Identification Number” on my 1099-MISC form is incorrect; what do I do?
The “Recipient’s name” on my 1099-MISC form is incorrect; what do I do?
The “Recipient address” on my 1099-MISC form is incorrect; what do I do?
I cannot locate my 1099-MISC form; how can I request a copy?
Helpful Links

General Tax Information FAQs

What tax information can Trafford provide for me?

Trafford will provide a Form 1099-MISC or Form 1042-S stating royalties earned during a calendar year and the amount of withholding, to assist you in accurately reporting your royalty income. For further information please consult your professional tax consultant.


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When does Trafford mail the 1099-MISC or 1042-S?

By law Trafford is required to mail the previous year’s Form 1099-MISC by Jan. 31 of the current year. For non-U.S. persons, the previous year’s Form 1042-S will be mailed by March 15 of the current year.


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Why didn’t I get a 1099-MISC this year?

If you were issued payment for less than $10.00, and did not have backup withholding in the previous calendar year, you will not receive a 1099-MISC.

If you were issued payment for $10.00 or more, or did have back-up withholding in the previous calendar year, please check that the address we have on file for you is accurate.


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If I was paid under $10.00 in royalties, do I have to report it on my income tax?

For any questions on reporting your income to the IRS, please consult your professional tax consultant.


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Why is the income stated on my 1099-MISC or 1042-S form not equal to the sum of my royalty payments for the calendar year?

The tax form reports the total royalties income earned over the calendar year and taxes withheld. “Royalties income earned” is the amount of your checks before withholding. Your payments equal the difference between your total income on the form and any taxes withheld.


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When will Trafford post Quarter 4 2013 royalties so I can complete my income tax return?

Quarter 4 royalties will not be paid to you until the following calendar year; therefore, Quarter 4 royalties will be included on the Form 1099-MISC or 1042-S you receive the following year. Please refer to the Form 1099-MISC or 1042-S you may receive from Trafford to learn the amount of money that has been reported as royalty income (and withholding) for tax filing purposes. Form 1099-MISC will be mailed by Jan. 31of the current year, and Form 1042-S will be mailed by March 15.


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Tax Form Submission FAQs

I submitted a Form W-9 or a Form W-8BEN in the past. Why am I being asked for it again?

If you receive a request from Trafford to submit your tax information, then we do not have your Form W-9 or W-8BEN in our system, and we need you to resubmit the appropriate form. We may not be able to assign a received tax form to your account due to an issue with matching your tax form with your author account, the tax form may include an incomplete address, or it could be another reason.


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I opted-out of submitting my tax information. Why does Trafford continue to request my tax information?

The IRS requires that we have a complete tax Form W-9 or W-8BEN on file even if an author has opted-out of submitting tax information. We are required to request the tax form annually.


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If my company should receive the royalties instead of me, as the author, what do I need to do?

First, an account for your company must be created in our system. To have an account created for the company, speak to customer support about a reassignment of rights. Second, a Form W-9 needs to be filled out for the company using the company EIN for the tax ID. Third, the company’s W-9 must be submitted either online through the company’s Trafford account, or by mail (be sure to reference the company’s Trafford account number).


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My company’s W-9 was accidentally added to my individual account (or vice versa). How can I correct this?

If your company’s W-9 was added to your individual account, please correct by submitting your individual W-9 and referencing your individual Trafford account. Also, make sure that your company’s W-9 is connected to your company’s account. If your individual W-9 was added to your company’s account, please correct by submitting your company W-9 and referencing your company Trafford account.


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International Author FAQs

I am an international author, what do I need to do regarding the tax forms and ID numbers?

You will need to submit a Form W-8BEN to Trafford. When filling out the form, please remember to include your IRS issued U.S. taxpayer identification number (ITIN for individuals, EIN for companies), your author account number, your country of citizenship, and claim to a lower tax treaty rate (if applicable). Even if you don’t have a U.S. taxpayer identification number yet, you should still submit an initial Form W-8BEN to establish that you are not a U.S. person. Submit the Form W-8BEN once you have a U.S. taxpayer identification number in order to claim a reduced rate or exemption from withholding if your country has an income tax treaty with the United States.


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How do I know if my country has a tax treaty with the United States that allows me to claim a lower rate of withholding?

If applicable, you may claim a reduced rate of withholding as a resident of a foreign country with which the United States has an income tax treaty. See the Tax Treaty Tables within Internal Revenue Service (IRS) Publication 515 (see the helpful links below), “Withholding of Tax on Nonresident Aliens and Foreign Entities”, under “Copyrights” for your country’s tax treaty rate. Submit Form W-8BEN when requested by Trafford whether or not you are claiming a reduced rate of withholding.


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What if I don’t have an ITIN?

If you do not have a Social Security Number (SSN) and are not eligible to get one, you must obtain an Individual Taxpayer Identification Number (ITIN) to claim your country’s reduced tax treaty rate (if applicable). To apply for an ITIN, file Form W-7, “Application for IRS Individual Taxpayer Identification Number” (see helpful links below) with the IRS. It usually takes 4-6 weeks to receive an ITIN from the IRS.


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What if I don’t have an EIN?

Companies may apply for a U.S. Employer Identification Number (EIN) by filing a Form SS-4 with the IRS.


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How do I file Form W-7 with the IRS (to obtain an ITIN)?

The W-7 tax form needs to be submitted by you, the author, to the IRS directly. This form is not processed or submitted by Trafford. Trafford can supply you with a support letter that will need to be submitted with Form W-7. Once this process is completed, the IRS will supply you with an ITIN. The ITIN will need to be included on the W-8BEN form that can be completed online through your secure author account or sent to Trafford directly. If you require a W-7 support letter, please make the request with customer support and be sure to include your author account number, legal name, and mailing address.


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1099-MISC FAQs

What is a 1099-MISC form?

Form 1099-MISC is used to report royalty income and backup withholding. The form is for each person who earned at least $10 in royalties during the past calendar year or anyone paid who had any amount of backup withholding regardless of the $10 minimum.


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Who will receive a 1099-MISC form?

Authors who have been paid at least $10 in royalties or who have had any backup withholding during the past calendar year will receive a 1099-MISC form. Form 1099-MISC applies to U.S. residents and U.S. resident aliens ONLY and is not sent to nonresident aliens or foreign persons. Nonresident aliens and foreign persons receive Form 1042-S.


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What if there is an error on the 1099-MISC form? Is it too late to make changes?

1099-MISC forms are not due to be filed with the IRS until March 31, so we still have time to make changes if necessary. Even after that, we can still file corrected forms with the IRS, so do not panic if something might be wrong.


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The amount on my 1099-MISC form doesn’t match my checks; what is wrong?

The amount of royalties reported on the 1099 is the gross amount of royalties paid before any backup withholding. The royalty amount should match the amount of royalties on your statements from Q4 of the previous year to Q3 of the 1099 year, plus any iPad or offset distribution royalties wherever applicable. Subtracting the withholding (box 4) from the royalty income (box 2) should equal the total monies paid to you during the 1099 year. If after careful analysis, you still believe there is an error, please contact Trafford customer support.


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One of my checks was not received during the tax year. May I request a corrected 1099-MISC?

If the check was sent to the address on-file during the tax year, the 1099-MISC must include the income (and withholding if applicable) associated with the payment. If the check has still not been received, please contact customer support and request a re-cut.


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Why isn’t there a “Recipient’s Identification Number” on my 1099-MISC form?

The “Recipient’s Identification Number” is the box that should include your U.S. Taxpayer Identification Number (TIN). U.S. persons should submit a Form W-9 to Trafford to report their Social Security Number (or EIN for a business). If we receive the update before the IRS filing deadline, March 31, we can guarantee that the updated form with the new identification number will be submitted to the IRS. We encourage online submission of the Form W-9 through your secure author account.Please note: authors may incur a penalty from the IRS for failing to report their TIN or for providing an invalid TIN.


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The “Recipient’s Identification Number” on my 1099-MISC form is incorrect; what do I do?

Submit a Form W-9 to provide Trafford with your corrected Social Security Number (or EIN for a business). If we receive the update before the IRS filing deadline, March 31, we can guarantee that the updated form with the new identification number will be submitted to the IRS. We encourage online submission of the Form W-9 through your secure author account.


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The “Recipient’s name” on my 1099-MISC form is incorrect; what do I do?

The recipient name on your Form 1099-MISC is the person or entity who earned royalties income during the tax year. In most cases, the name must remain unchanged. However, if you were the recipient of the royalty income during the year and there is a spelling error with the last name, then we may be able to issue a correction before filing with the IRS on March 31. To request a 1099-MISC name correction, contact Trafford customer support.


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The “Recipient address” on my 1099-MISC form is incorrect; what do I do?

The IRS does not match addresses. If you have received the form, then there is no need to request a new form with an updated address. If you would like to update your address for future mailings, please contact Trafford customer support.


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I cannot locate my 1099-MISC form; how can I request a copy?

Please contact Trafford customer support and request a copy of your 1099-MISC form. Be sure to indicate the tax year. The copy can be e-mailed with the Taxpayer Identification Number masked, or sent by the post if necessary.


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Call a publishing consultant today at 1.888.232.4444 or e-mail sales@trafford.com. Your publishing consultant will assist you along the publishing process, make sure you read the terms and conditions, and take your payment. (We accept credit card, check, or money order). After the submission of your materials, you’ll be on your way to having your book published. Are you looking to sign up for additional marketing services? Call your Marketing Consultant today at 1.888.232.4444 to get a free consultation on the services that would work best for your marketing campaign. You may also send an e-mail to sales@trafford.com.