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Booksellers Return Program FAQs

What does the Booksellers Return Program do for me?
If my book is stocked, will I retain royalties for unsold copies that are returned?
When will my book be listed as returnable?
If I purchase this program, how long will my book stay listed as returnable?
If my book is stocked, will I retain royalties for unsold copies that are returned?
How do the bookstores know where to return the books?
What happens to the books when they are returned?
Can Trafford ensure booksellers will stock my books?
What is Ingram?

What does the Booksellers Return Program do for me?

The Booksellers Return Program ensures retailers and booksellers that they can return unsold copies of your book for a complete refund. Your book will be designated as “Returnable” in Ingram’s ipage ordering system for retailers and libraries. (Ingram is the world’s largest wholesaler and distributor of books). Trafford has developed the Booksellers Return Program to help your book meet industry retail standards for stocking and be provided the opportunity to be more competitive in the marketplace.

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If my book is stocked, will I retain royalties for unsold copies that are returned?

Yes, you will not be charged back for royalties earned on the sales to the store if your books are returned.

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When will my book be listed as returnable?

No. We do not have direct control over other retail Web sites, and it is up to those retailers to update their Web sites. If a customer attempts to purchase the book after the title is expired, the ordercannot be filled and will be rejected. In rare cases, there will sometimes be one or two physical, printed copies of your book in storage. In this rare case, a customer could technically order the book after the title is expired. If you are concerned and wish to prevent this, you can order the book after the book's distribution is cancelled to ensure that any printed copies are sold out so that it truly is inaccessible.

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If I purchase this program, how long will my book be listed as returnable?

The initial period is one (1) year, once listed at Ingram. If you want to opt in to the Return Program for more than one year, you can choose the 24-month Return Program or the 36-month Return Program.

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If my book is stocked, will I retain royalties for unsold copies that are returned?

Yes, you will not be charged back for royalties earned on the sales to the store if your books are returned.

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How do the bookstores know where to return the unsold books?

Booksellers return unsold books to the wholesaler from whom they made the purchase.

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What happens to the books when they are returned?

Books are sent from the store retailer to Ingram and then recycled into cardboard or paper products.

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Can Trafford ensure booksellers will stock my books?

By making your books returnable, the Booksellers Return Program helps your book reach common retailer standards for stocking, but does not guarantee that it will be ordered or stocked. Bookstores are businesses; it is the prerogative of bookstore owners and managers as to what books to order and display on their shelves.

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What is Ingram?

Ingram Content Group is the world's largest wholesale distributor of books. Trafford uses Ingram Content Group for the distribution of all titles.

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