Fraud Prevention Techniques

About the Book

Fraud is nothing new to the merchant. Since the beginning of time, man has always looked for the opportunity to defraud others - to gain goods or services without making payment. For the credit card industry, fraud is a part of doing business, and is something that is always a challenge. The merchants that are the best at preventing fraud are the ones that can adapt to change quickly.

This book is written to provide information about how to prevent credit card fraud in the card-not-present space (mail order, telephone order, e-commerce). This book is meant to be an introduction to combating fraud, providing the basic concepts around credit card payment, the ways fraud is perpetrated, along with write ups that define and provide best practices on the use of 32 fraud-prevention techniques.

• 32 Detailed Fraud Prevention Techniques
• How to catch the Chameleon on the web
• Top 10 rules to prevent credit card fraud
• Understand common fraud schemes
• The one Fraud Prevention Technique no merchant can afford not to do
• Details on over 40 Vendors that sell fraud prevention tools and services, along with how to build it in-house
• Learn the anatomy of a Fraud Prevention Strategy

About the Author

David Montague has worked as an executive consultant in the information technology, eCommerce, electronic payment and fraud prevention space for 11 years. He has held management and executive consulting positions with CyberSource Corporation, IBM Global Services and Watson Wyatt Worldwide.

David has worked with hundreds of Merchants and Vendors in developing solutions to limit exposure to Credit Card Fraud in the Card not Present Space. He has defined portfolios of risk and fraud products and services that have proven highly effective at controlling fraud.

David brings a strong education, with a Master's degree in Computer Resources and Information Management, coupled with more than 15 years of experience in developing and managing corporate technological implementations. He speaks regularly about eCommerce Fraud and has been a featured speaker at such events as:

• National Retail Federation (NRF) Fraud and Loss Prevention Conference 2003, San Antonio, TX
• Retail Week's Retail Solutions Show 2003, Birmingham England
• Retail Week's United Kingdom Risk Management Conference 2002 on "Building solutions to manage Card-not Present Fraud", London England
• CyberSABOTAGE 2002 conference on "Combating Online Fraud and Cybercrime", Miami FL
• Nestor Fraud Symposium 2000 on "Fraud in the eCommerce Market and building a solution to manage Risk" Newport, RI
• Multiple seminars and workshops around the world, including Microsoft Tech-Ed Europe 1999 on "Managing Multiple Applications under Windows"